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In The Simpsons plenty of characters start their own business: so what can others looking to do the same learn from their experiences?
Productivity is all over the media as the biggest challenge for UK business: but are people missing a trick by not pinning down their customer engagement?
The recent heavyweight legal fight between the European Commission and Google has thrown up a lot of questions around competition law...
The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds