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The Entrepreneur

“You know nothing, Jon Snow” - Ygritte

The striking similarities between Game of Thrones and your business (spoiler alert)

The events depicted in the fictional land of Westeros bear uncanny resemblance to many business environments.

Growing A Business

Brian Cox at the Rolex Awards for Enterprise

Inside The Rolex Awards for Enterprise

In this video, we look at the awards supporting those with a special spirit of enterprise. 

Comment & Analysis

Achieving greater gender parity in the boardroom has become a strategic imperative for many firms

Feminising modern management

Margaret Kett discusses the issue of gender diversity in the boardroom and what can propel women into the higher echelons of management. 

Research

'28% of organisations do not measure the cost of customer service'

Report exposes lack of ROI insight from customer service

The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds