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Tuesday 28th August 2007

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Bullying in the workplace

Poor management skills are to blame for bullying in the workplace, which affects one in four people and costs the UK economy around £18 billion per year. A survey by the Ban Bullying At Work campaign questioned 512 senior managers across the UK in conjunction with the Chartered Management Institute (CMI).

Two-thirds of respondents cited the need for better training, while other factors include unrealistic targets (27 per cent), authoritarian management styles (56 per cent), personality (57 per cent) and failure to address incidents (37 per cent).

CMI director of marketing and corporate affairs Jo Causon observes that employers need to equip individuals with the ability to manage conflict and ‘create an open, empowering culture to ensure that the potential for bullying is minimised’.

According to the findings, the primary reason why organisations should deal with bullying at work was low morale (66 per cent), falling productivity (37 per cent) and absenteeism (24 per cent).

When it comes to the most prolific type of bullying, 71 per cent of managers cited misuse of power; 63 per cent overbearing supervision and just over half exclusion.

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