Now the recession is apparently over, global companies are back to thinking about the future...
If people think about negotiating at all, they assume you should play it hard and reveal nothing.
Yes, there is a place for this but only on some occasions. When I last wrote about this subject I emphasised the dangers of bluffing; the importance of always having a Plan B; persuading versus bullying, but most important of all, the need to do your homework in advance and prepare.
Beyond this is the need to recognise that various styles work well in different situations and markets. If you are in a market where timing is key, then that should... read more...
Those who shout loudest don't always perform best, and this is as true of businesses as it is of people.
Now the recession is apparently over, global companies are back to thinking about the future again.
It's more important than ever for those selling their business to think about the key points the buyer will find attractive.
More tips from John Cleese, who reveals how to stop a waffler in full flow.
Ian Cheshire, chairman of B&Q, explains how the store has saved 10,000 tonnes of carbon emissions.
John Cleese reveals how to deal with serial interruptors without giving in or getting into a fight.
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