All E-Business

Building blocks

Chris Kerwin, co-founder of digital commercial strategy firm Can-did, looks at how growing businesses can maximise online revenues.

Businesses falling into payment pitfalls

Avoid international payment pitfalls

British importers and exporters make hundreds of thousands of international payments everyday, but about one third of businesses encounter payment delay or failure because of avoidable mistakes.

Kiniki has used the web to grow sales

Selling more online

Entrepreneurs reveal their top tips for boosting web-based revenues.

Guide shoppers towards a purchase

How to turn browsers into buyers

If you're getting plenty of visitors to your website but not many sales, you're not alone. Most websites convert visitors to customers at a very low rate, often less than 3 per cent. Here are seven tips to help.

Beat spyware and spam

Five ways to keep your email clean and secure

Website hijacking can be a catastrophe

Deceptive appearances 

Legitimate websites are now spreading viruses

Constructive cost-cutting

How online marketing company Infoserve cut £700,000 worth of costs by focusing on its strategic objectives and letting go of projects which were unlikely to make short-term returns.

A greater whole

Exporting data from one database to another can be a source of real problems for a growing business. Often, the task has to be performed manually which, aside from being time consuming, generates a lot of errors such as typos or multiple entries.

Find the right customer

An industry has sprung up that takes the old adage of ‘knowing your customer’ that stage further.

Getting your website ready for Christmas

When you’re gearing up for the biggest sales opportunity of the year, being well-prepared is everything – and online is no different. Mario Thomas, MD of Leeds-based digital agency Chapter Eight, offers his tips for getting your website ready for the rush.

Email storage threat

Over two thirds of UK businesses now rely on email to retain vital customer information, according a recent survey of UK IT professionals. The report also found that 77 per cent of respondents felt customer information was being locked away in mailboxes, reducing its value.

Setting up e-commerce via a website

I have built a website that shows details of products that I would like to be available for sale, how do I go about setting the site up as a transactional site, and what key elements do I need to add?

Choosing software for e-commerce websites

What should I look for when choosing software to build my ecommerce website?

e-commerce – living the online dream

With website trade accounting for seven per cent of total retail sales, there’s never been a better time to be online. But to really succeed you need to ensure your e-commerce strategy is built around consumer convenience, trust and simplicity – not the latest technological wizardry.

e-Marketing made easy

There’s no point in having a web presence if your customers don’t know you exist. GrowthBusiness reveals how you can grow your online business rapidly with an innovative e-marketing campaign.

Cut-price communications: VoIP takes off

Cheaper phone calls, improved call management and the ability to make your business a flexible workplace are just some of the benefits of voice over internet protocol (VoIP).

Need to know...Chip and PIN

If your business accepts face-to-face credit or debit card transactions, you need to ensure that the system you have in place is secure and that the risk of fraud is minimised.

Need to know...Passport to IT

Passport is a web-based, self-assessment tool developed by e-skills UK, the organisation responsible for IT skills development.

Email management systems

Independent car parts and accessories retailer Motor World, which has a turnover of over £50 million, previously needed eyes in the back of its head to manage the emails of its 900 employees spread across 227 branches.

More from GrowthBusiness

News & Market Deals

Green retail: Eco Market's founders are aiming for more overseas traffic

Former PayPal executive and ghd co-founder back start-up Eco Market 

Eco Market has added to its growing list of angel backers by securing the interest of ghd co-founder Martin Penny and former PayPal and eBay executive Elisabeth Ling.

The Entrepreneur

Bird's eye view: Start-ups can new begin to utilise satellites to build technologies

Space: The final entrepreneurial frontier

Despite it taking until 2013 for the UK to have its first ‘official astronaut’, Britain’s space industry offers many opportunities for aspiring entrepreneurs.

Comment & Analysis

Channeling Instagram for start-up success

That a team of 13 could build a business worth $1 billion should be the inspiration that all entrepreneurs need.

Research

Source of growth: There are 64 UK-listed cash shells holding £237.9 million

The rise of cash shells

New research from GrowthBusiness shows that the number of UK cash shells is climbing. We speak to new entrants to the market and those that have recently closed deals to find out what’s driving shells’ increasing popularity.