The 2013 M&A awards celebrate deal-making excellence in the mid-market. Whether you're a lawyer, accountant...
Here, in a piece associated with Just Ask: Wales, we take a look at how being situated in Wales contributed to the success of subsidiaries of Toyota, British Airways and Monitise
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Reality is sometimes stranger than fiction
Find out which former footballer saved a well-known pasty retailer
Mike Hughes, MD of customer management consultancy, PeopleTECH, on how high-growth businesses can avoid delivering a bad customer experience.
The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds