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The Entrepreneur

Social network: Business leaders can be a fountain of knowledge

Consult with people ‘one step ahead of you’ for start-up success, says Trustpilot founder

Surrounding himself with those one step ahead on their journey the most useful thing to do at the start, says Peter Mühlmann

Growing A Business

Information age: Data is key when growing your business

Data in the DNA: Growing a company with data at its core

You can have all the flair in the world and the best business instincts ever seen: but sometimes there's just no substitute for a great big cache of data...

Comment & Analysis

Future plans: The sharing economy needs careful nurturing

Ensuring the future of the UK’s sharing economy

The Sharing Economy is the UK's biggest financial success story for decades: so how can we ensure it stays true to its roots while ensuring a safe an robust future?

Research

'28% of organisations do not measure the cost of customer service'

Report exposes lack of ROI insight from customer service

The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds