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More from GrowthBusiness

The Entrepreneur

Breaking good: Five successful entrepreneurs with criminal backgrounds

We all know entrepreneurs as the hard-working business owners who drive our economy: but some have travelled to their current status on a road you wouldn’t describe as the straight and narrow…

Growing A Business

Brand awareness: Is it possible to retain it when people work for themselves?

How to maintain your company brand when your staff is self-employed

With disruptive working practices evolving the workplace faster than ever before, self-employment is on the rise: but if your workforce isn't on your payroll how can you ensure your brand stays strong?

Comment & Analysis

Power play: Can business leaders succeed in politics?

Is it possible to make a successful transition from business to politics?

Serial entrepreneur Ivan Massow has entered the race to succeed Boris Johnson as Mayor of London: but is it ever a good idea for people from the world of business to cross over into politics?

Research

'28% of organisations do not measure the cost of customer service'

Report exposes lack of ROI insight from customer service

The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds