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More from GrowthBusiness

The Entrepreneur

Talent Party CEO Ben Hutt

The Year of the Plane part 2: Three promises

In his second of a series of blog posts, Ben Hutt, CEO of digital recruitment marketplace Talent Party, shares his thoughts on the three commitments that business owners should make to achieve balance

Growing A Business

Driving force: What kind of fleet is right for you?

Is car leasing right for my business?

Are you a business owner who changes their car every few years or does your industry demands the most up-to-date fleet? 

Comment & Analysis

School of hard knocks: Do entrepreneurs need education?

Business education – what’s the point?

Entrepreneurs pride themselves on forging their own path: but can learning through traditional education routes still be useful?

Research

'28% of organisations do not measure the cost of customer service'

Report exposes lack of ROI insight from customer service

The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds