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More from GrowthBusiness

The Entrepreneur

Talent Party CEO Ben Hutt

The Year of the Plane part 2: Three promises

In his second of a series of blog posts, Ben Hutt, CEO of digital recruitment marketplace Talent Party, shares his thoughts on the three commitments that business owners should make to achieve balance

Growing A Business

Wireless wonder: The technology can aid business agility

Using wireless to drive your business further

Smaller business thrive on their agility, so why do so many still not embrace the kind of wirseless technology that can provide it? Peter Hannah, regional director UK, Ireland & Nordics, NETGEAR explores

Comment & Analysis

Future trends: How will funding be affected by the scheme's failure?

What does the failure of the Funding for Lending scheme mean for small businesses?

The Funding for Lending scheme is running out of steam, so where will mid-market businesses turn now for finance?

Research

'28% of organisations do not measure the cost of customer service'

Report exposes lack of ROI insight from customer service

The gap in businesses’ measurement of customer experience means they don’t know what customers really want, research finds